FAQ

Frequently asked questions

Web Lanca is an online marketplace where users can buy and sell digital products, including templates, plugins, software, eBooks, and more.

Click the "Register" button at the top of the page, fill out the registration form with your details, and verify your email to activate your account.

You can buy and sell various digital products, including:

  • Website Templates
  • WordPress Plugins
  • Graphic Design Assets
  • Music and Audio Files
  • eBooks and Guides
  • Software and Tools
  • PHP Scripts
  • eCommerce 
  • JavaScript
  • CSS
  • HTML 5
  • AI Tools
  • WP Themes
  • Plugins

Log in to your account, go to the "Seller Dashboard," and click "Add New Product." Follow the instructions to upload your files, add descriptions, and set pricing.

Web Lanca supports secure payment methods, including:

  • Credit/Debit cards
  • PayPal
  • Digital wallets (e.g., Stripe)

After completing your payment, you will receive a download link on your order confirmation page and via email. You can also access downloads in your account under "My Purchases."

Web Lanca charges a small commission on each sale to cover platform maintenance and transaction fees. The exact percentage is in our Seller Terms.

Return and Refund Policy for Digital Products Refunds are granted under specific conditions, such as if the product is defective or not delivered as described. Review our Refund Policy for detailed terms.  A No Return, No Refund Policy is a policy where customers are informed that they are not allowed to return or get refunds for products

 Yes! Web Lanca ensures secure transactions using encryption technologies. Sellers and buyers are verified to maintain trust and quality.

You can reach our support team via the "Contact Us" page or by emailing info@weblanca.com. We’re here to help with any questions or issues.

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