User Terms

📜 User Terms and Conditions – Weblanca.com Effective Date: October 2025 Last Updated: October 2025 Welcome to Weblanca.com — India’s #1 WhatsApp Marketing & Automation SaaS Platform. By accessing or using our services, you agree to be bound by the following Terms and Conditions. Please read them carefully before creating an account or using any service on our platform. 1. Acceptance of Terms By registering, accessing, or using Weblanca.com, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, please do not use our website or services. 2. Services Provided Weblanca offers SaaS-based WhatsApp Marketing and Automation tools, including: Bulk WhatsApp Message Sender WhatsApp ChatBot Builder WhatsApp CRM for Business Campaign & Analytics Tools Our services help businesses automate WhatsApp communication using safe, verified, and API-based methods. 3. User Account You must create an account to use our services. You are responsible for maintaining the confidentiality of your login credentials. Any activity under your account will be considered your responsibility. Weblanca reserves the right to suspend or terminate accounts violating our policies. 4. Payment & Refund Policy All subscription fees are prepaid and non-refundable. Users must renew their plans before expiry to continue services. Refunds are only applicable if the system fails to deliver services due to a verified technical issue from our end. Payment gateways (Razorpay/UPI/Stripe) are handled by trusted third-party providers. 5. Prohibited Activities You agree not to use Weblanca for: Sending spam, abusive, or unsolicited messages Promoting illegal, harmful, or adult content Impersonating another person or business Violating WhatsApp’s or Meta’s policies Engaging in activities that may damage our servers or reputation Violation of these terms may result in immediate account suspension without refund. 6. Data Privacy Your privacy is our top priority. All personal and campaign data collected on Weblanca.com is used only for service improvement and analytics. We do not sell, share, or rent user data to any third party. Read our full Privacy Policy for detailed information. 7. Service Availability Weblanca strives for 99.9% uptime; however, we do not guarantee uninterrupted access due to maintenance, updates, or third-party service issues. We are not responsible for downtime caused by WhatsApp API or third-party providers. 8. Limitation of Liability Weblanca shall not be held liable for: Any business loss due to message delivery issues Account suspension caused by user misuse Third-party API limitations or WhatsApp policy changes Users agree to use the platform at their own discretion and risk. 9. Intellectual Property All software, logos, and designs on Weblanca are owned by or licensed to us. Users cannot copy, resell, or distribute our software without written permission. 10. Modification of Terms Weblanca reserves the right to modify, update, or replace any part of these Terms at any time. Changes will be notified via email or website notice. 11. Contact Information For any questions, technical support, or complaints, please contact: 📧 infoselfyzoom@gmail.com 🌐 https://weblanca.com